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A Strategic Tool For Companies Who Outsource

The vetting process for selecting outsourcing partners is time consuming and complex. To support the process, Life Science Leader and Clinical Leader developed the CRO Leadership Awards in 2012. We think sponsor company opinions are important and credible — that’s why the awards are based on customer feedback. Winning CROs are chosen through impartial market research based on feedback from sponsor companies that utilize outsourcing services.

Primary market research by Industry Standard Research (ISR) is the basis of the awards. Sponsors provide ratings of CROs based on recent outsourced projects. This experiential feedback is analyzed by sponsor company size to reveal leading CROs in different performance categories. For details on the research methodology, visit isrreports.com.

Would you like to participate in the research? Email your request to ISR.

More about ISR

2020 Winners

2020 Winners By Category & Respondent Group

CROs have an opportunity to win these awards in up to three groups of outsourcing respondents—Big Pharma, Small Pharma, and Overall (combined Big and Small Pharma). New for 2020 - we will also be recognizing those companies that scored 1½ standard deviation or more above the weighted average in each of the core categories. You will see these companies noted as the Champions.

 

Champions

Overall

  • CTI Clinical Trial & Consulting Services
  • BioPharma Services Inc.

Exceeded Customer Expectations

Overall

  • SGS Life Sciences
  • Worldwide Clinical Trials
  • PSI CRO
  • Celerion
  • Pharm-Olam, LLC
  • Novotech, The Asia-Pacific CRO
  • CRS Clinical Research Services Andernach GmbH
  • Bioclinica
  • Duke Clinical Research Institute
  • MedSource
  • Parexel International
  • PRA Health Sciences

Big Pharma

  • SGS Life Sciences
  • Worldwide Clinical Trials
  • Duke Clinical Research Institute
  • Celerion
  • Synteract
  • Medpace
  • PRA Health Sciences
  • Parexel International

Small Pharma

  • CTI Clinical Trial & Consulting Services
  • PSI CRO
  • SGS Life Sciences
  • Worldwide Clinical Trials
  • Celerion
  • Pharm-Olam, LLC
  • Novotech, The Asia-Pacific CRO
  • Eurofins Scientific, S.E.
  • Ora
  • PPD
  • Parexel International

 

Champions

Overall

  • CTI Clinical Trial & Consulting Services
  • Pharm-Olam, LLC

Exceeded Customer Expectations

Overall

  • Celerion
  • BioPharma Services Inc.
  • Worldwide Clinical Trials
  • PSI CRO
  • SGS Life Sciences
  • Lambda
  • Novotech, The Asia-Paci c CRO
  • Rho
  • CRS Clinical Research Services Andernach GmbH
  • Linical Americas
  • Catalyst Clinical Research
  • MedSource
  • Medpace
  • ICON plc
  • Parexel International

Big Pharma

  • Worldwide Clinical Trials
  • SGS Life Sciences
  • Celerion
  • Synteract
  • Duke Clinical Research Institute
  • ICON plc
  • Covance
  • Parexel International
  • PRA Health Sciences

Small Pharma

  • CTI Clinical Trial & Consulting Services
  • Pharm-Olam, LLC
  • Celerion
  • PSI CRO
  • Worldwide Clinical Trials
  • Lambda
  • Rho
  • Novotech, The Asia-Pacific CRO
  • SGS Life Sciences
  • Medpace
  • Eurofins Scientific, S.E.

 

Champions

Overall

  • CTI Clinical Trial & Consulting Services
  • BioPharma Services Inc.

Exceeded Customer Expectations

Overall

  • Celerion
  • Worldwide Clinical Trials
  • SGS Life Sciences
  • PSI CRO
  • Pharm-Olam, LLC
  • CRS Clinical Research Services Andernach GmbH
  • Catalyst Clinical Research
  • Duke Clinical Research Institute
  • Parexel International
  • ICON plc

Big Pharma

  • Worldwide Clinical Trials
  • SGS Life Sciences
  • Duke Clinical Research Institute
  • Celerion
  • QPS LLC
  • Medpace
  • Synteract
  • Parexel International
  • ICON plc
  • PRA Health Sciences

Small Pharma

  • CTI Clinical Trial & Consulting Services
  • Celerion
  • Worldwide Clinical Trials
  • PSI CRO
  • SGS Life Sciences
  • Pharm-Olam, LLC
  • ICON plc
  • Rho
  • Parexel International
  • Lambda
  • Ora
  • IQVIA

 

Exceeded Customer Expectations

Overall

  • ICON plc
  • Covance
  • Parexel International
  • PRA Health Sciences

Big Pharma

  • ICON plc
  • Parexel International
  • PRA Health Sciences

Small Pharma

  • Covance
  • Parexel International
  • IQVIA

 

Champions

Overall

  • CTI Clinical Trial & Consulting Services

Exceeded Customer Expectations

Overall

  • Celerion
  • BioPharma Services Inc.
  • PSI CRO
  • Pharm-Olam, LLC
  • SGS Life Sciences
  • CRS Clinical Research Services Andernach GmbH
  • Worldwide Clinical Trials
  • Novotech, The Asia-Pacific CRO
  • Rho
  • Premier Research
  • Duke Clinical Research Institute
  • ICON plc
  • Catalyst Clinical Research
  • Parexel International
  • Bioclinica

Big Pharma

  • Celerion
  • Synteract
  • SGS Life Sciences
  • Worldwide Clinical Trials
  • Duke Clinical Research Institute
  • Frontage Laboratories, Inc.
  • Covance
  • Parexel International
  • ICON plc
  • PRA Health Sciences

Small Pharma

  • CTI Clinical Trial & Consulting Services
  • Celerion
  • PSI CRO
  • Pharm-Olam, LLC
  • SGS Life Sciences
  • Rho
  • Novotech, The Asia-Pacific CRO
  • Eurofins Scientific, S.E.
  • Worldwide Clinical Trials
  • ICON plc
  • Lambda
  • PPD
  • Clinipace
  • Parexel International

 

Champions

Overall

  • CTI Clinical Trial & Consulting Services
  • Celerion
  • Pharm-Olam, LLC

Small Pharma

  • CTI Clinical Trial & Consulting Services
  • Pharm-Olam, LLC
  • Celerion

Exceeded Customer Expectations

Overall

  • BioPharma Services Inc.
  • PSI CRO
  • SGS Life Sciences
  • Worldwide Clinical Trials
  • CRS Clinical Research Services Andernach GmbH
  • Rho
  • Novotech, The Asia-Pacific CRO
  • Catalyst Clinical Research
  • Lambda
  • ICON plc
  • PRA Health Sciences
  • Parexel International
  • Duke Clinical Research Institute

Big Pharma

  • Celerion
  • Worldwide Clinical Trials
  • SGS Life Sciences
  • Synteract
  • Duke Clinical Research Institute
  • QPS LLC
  • ICON plc
  • Frontage Laboratories, Inc.
  • PRA Health Sciences
  • Parexel International

Small Pharma

  • PSI CRO
  • Rho
  • Worldwide Clinical Trials
  • Lambda
  • Novotech, The Asia-Pacific CRO
  • SGS Life Sciences
  • Medpace

The Publication

Based on the research, award recipients are announced in Life Science Leader’s awards supplement – a resource for sponsors and CROs alike. The annual issue includes original editorial, outsourcing industry trends, and award-winning CRO profiles. Life Science Leader is a monthly publication available in digital and print through subscription.

The most recent awards supplement was published in July 2020.

 

Core Award Categories


1. Capabilities
2. Compatibility
3. Expertise
4. Phase IV
5. Quality
6. Reliability

Specialty Award Categories


1. Data Quality
2. Meeting Overall Project Timelines
3. Technology For Access To Data
4. Operational Excellence
5. Responsiveness

2020 Video Presentation

Ed Miseta, chief editor of Clinical Leader, introduces the 2020 CRO Leadership Awards. In this video, Ed provides a bit of background on why these awards were created and is joined by guests Robin Weinick, Ph.D., SVP/Managing Director, Americas and Global Program Officer at DIA, as well as Kevin Olson, CEO of Industry Standard Reports, as they discuss the important role CROs play in the life sciences industry and why now, more than ever, it is critical to share experiential feedback from the sponsors who utilize partners for their clinical needs.

This video also includes a discussion between Ed Miseta, Kevin Olson and Dan Schell, editorial director for Life Science Leader magazine on how COVID-19 is affecting the current (and future) state of the CRO industry.

Survey Methodology: ISR's Contract Research Organization Quality Benchmarking research is conducted annually via an online survey. For the 2020 CRO Leadership Awards, more than 60 CROs were evaluated on more than 20 performance metrics. Research participants were recruited from biopharmaceutical companies of all sizes and were screened for decision-making influence and authority when it comes to working with CROs. Respondents only evaluated companies with which they had worked on an outsourced project within the past 18 months. This level of qualification ensures that ratings come from actual involvement with a business and that companies identified as leaders are backed by experiential data. CROs must meet the minimum threshold of customer survey responses to be eligible for an award.

The CRO Leadership Awards recognize top outsourcing partners, determined by feedback from sponsor companies who outsource clinical trials. The awards are presented by Life Science Leader, Clinical Leader, and Industry Standard Research. Life Science Leader is a business journal for executives in emerging biotech through big pharma. Monthly issues feature interviews with executives from industry, the FDA, and more. Clinical Leader provides a complex industry with a forum investigating common struggles including patient recruitment, CRO selection, clinical trial management systems, or anything else related to the clinical research and trial sector. Industry Standard Research is the premier, full service market research provider to the pharma and pharma services industries. With over a decade of experience, ISR delivers an unmatched level of domain expertise with off-the-shelf intelligence and custom research offerings.

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