A Strategic Tool For Companies Who Outsource
The vetting process for selecting outsourcing partners is time consuming and complex. To support the process, Clinical Leader and Life Science Connect developed the CRO Leadership Awards in 2012. We think sponsor company opinions are important and credible — that’s why the awards are based on customer feedback. Winning CROs are chosen through impartial market research based on feedback from sponsor companies that utilize outsourcing services.
Primary market research by ISR Reports is the basis of the awards. Sponsors provide ratings of CROs based on recent outsourced projects. This experiential feedback is analyzed by sponsor company size to reveal leading CROs in different performance categories. For details on the research methodology, visit isrreports.com.
Would you like to participate in the research? Email your request to ISR.
2024 Winners By Category & Respondent Group
CROs have an opportunity to win these awards in up to three groups of outsourcing respondents—Big Pharma, Small Pharma, and Overall (combined Big and Small Pharma). We also recognize those companies that scored one standard deviation or more above the weighted average in each of the core categories. You will see these companies noted as the Champions.
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Exceeded Customer Expectations Overall
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Champions Overall
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Survey Methodology: ISR's Contract Research Organization Quality Benchmarking research is conducted annually via an online survey. For the 2024 CRO Leadership Awards, 42 CROs were evaluated on more than 20 performance metrics. Research participants were recruited from biopharmaceutical companies of all sizes and were screened for decision-making influence and authority when it comes to working with CROs. Respondents only evaluated companies with which they had worked on an outsourced project within the past 18 months. This level of qualification ensures that ratings come from actual involvement with a business and that companies identified as leaders are backed by experiential data. CROs must meet the minimum threshold of customer survey responses to be eligible for an award.
The CRO Leadership Awards recognize top outsourcing partners, determined by feedback from sponsor companies who outsource clinical trials. The awards are presented by Clinical Leader, Life Science Connect, and Industry Standard Research. Clinical Leader provides a complex industry with a forum investigating common struggles including patient recruitment, CRO selection, clinical trial management systems, or anything else related to the clinical research and trial sector. Life Science Connect is a network of life science go-to-work solutions and communities dedicated to a better way of connecting professionals and suppliers. ISR Reports is the premier, full service market research provider to the pharma and pharma services industries. With over a decade of experience, ISR delivers an unmatched level of domain expertise with off-the-shelf intelligence and custom research offerings.